1. Refund Eligibility
At Biskoiptv, we aim to provide a reliable and premium IPTV service that meets your entertainment needs. We understand that sometimes issues may arise, and we are committed to addressing them promptly and fairly.
You are eligible for a refund under the following circumstances:
- If the IPTV service does not function as promised or experiences significant disruptions that prevent you from accessing content.
- Refund requests must be made within two (2) weeks (14 days) from the date of purchase.
2. Refund Process
To request a refund, please follow these steps:
- Contact our customer support team at [Insert Contact Information] within the two-week refund window.
- Provide your account details, including your username and purchase receipt.
- Explain the issue you are experiencing in detail.
- Our customer support team will assess your request and may request additional information if necessary.
- If your request is approved, the refund will be processed within a reasonable timeframe.
3. Non-Eligible Refund Scenarios
Refunds will not be provided in the following situations:
- Requests made after the two-week refund window has expired.
- If you decide to cancel your subscription for reasons other than service disruption.
- If the issue is related to changes or disruptions caused by external factors beyond our control, such as internet service provider issues or device compatibility problems.
4. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact our customer support team. We are here to assist you and ensure your satisfaction with our services.
5. Policy Changes
We may update this Refund and Returns Policy to ensure clarity and transparency. Any changes will be posted on this page.